GuidesStraight answers about your phone.
Practical guides from the TIC Wireless Electronic & Repair Center team on Hillcroft — no jargon, no sales pitch.
Guides
Cracked phone screen: repair it or replace the phone?Should you fix a cracked iPhone or Samsung screen or buy a new phone? What to check, when repair makes sense and how to protect it afterwards.4 min readHow lease-to-own works for phones, consoles and laptops (no credit needed)A plain-English guide to lease-to-own for iPhones, Androids, PS5, Xbox and laptops: how it works, what to bring, total cost and paying it off early.4 min readHow to unlock your phone and switch carriersWhat a carrier-locked phone is, how to check if yours is locked, what carriers usually require, and how to switch prepaid carriers and keep your number.4 min readHow to choose a prepaid phone plan in HoustonPrepaid vs. postpaid, how much data you need, coverage, international calling and paying in person — a practical guide to picking a prepaid plan in Houston.3 min read